Contact Center as a ServiceProducts found: 12

Contact Center as a Service (CCaaS) refers to a cloud-based solution that provides a complete set of tools and services for managing customer interactions and support. CCaaS solutions offer features such as omnichannel communication, interactive voice response (IVR), automatic call distribution (ACD), call recording, and agent performance management, among others. These solutions allow organizations to manage their customer interactions through voice, email, chat, and social media, all in one platform. CCaaS solutions are typically offered on a subscription basis, providing organizations with the benefits of a contact center solution without the upfront capital expenses and maintenance costs associated with on-premises solutions. By using CCaaS, organizations can improve their customer service and support operations, increase efficiency and flexibility, and reduce costs.
8x8
8x8 Contact Center provides businesses with tools for managing customer interactions through channels such as voice, email, and chat.
Amazon Connect is a cloud-based contact center solution offered by Amazon Web Services (AWS).
Content Guru is a technology company that provides a cloud-based customer engagement platform.
Evolve IP is a cloud computing and communications company that provides businesses with a range of technology solutions.
Five9 is a contact center platform that provides businesses with tools for managing customer interactions through voice, chat, email, and social media.
Genesys is a technology company that provides customer experience and call center solutions. 
Lifesize is a technology company that provides cloud-based video conferencing and collaboration solutions. 
NICE is a technology company that provides enterprise software solutions for call center software solution.
Odigo is a French-based company that provides customer communication solutions for businesses.
Talkdesk is a cloud-based contact center software provider
Vonage cloud-based platform integrates with a variety of popular business tools and is designed to be scalable and flexible to meet the needs of businesses of all sizes.
Worldline is a European payment services company that provides a wide range of payment and transactional services, including e-commerce, m-commerce, and financial processing.